Welcome to the SWAROVSKI OPTIK NORTH AMERICA service portal.
Consumers located in the United States can now submit service requests, get an updated status of existing service orders and review service order history at your leisure! Just select "Register" from the menu to create an account. Once you've created an account, log in anytime to request service and review status or history.
After creating a service order, you will receive instructions regarding shipping your product to us. You will then receive e-mail alerts anytime the status of an existing service order changes. Just log in to your account to review.
PLEASE NOTE: If you are a consumer located in Canada or a SWAROVSKI OPTIK dealer, please call (800) 426-3089. Follow the prompts in order to reach the SWAROVSKI OPTIK NORTH AMERICA repair department.